Charlotte and Matthews Auto Repair

5 Years Anniversary
(704) 846-9200updated hours:
Mon - Fri: 7:30 AM - 5:30 PM
Sat: 8:00 AM - 3:00 PM
5

I am at a "certain age" now; when I was first starting to drive, the young men I knew picked up jalopies from the junk yard, fixed them up and learned their way around cars. We girls usually did not have the courage to do that and so many of us are ignorant and prey to auto care companies that take advantage of our lack of knowledge. In the years I have been taking my car to Honest #1 I have been increasingly convinced that this is a shop that will take care of me, not just "take me". I have only had one concern with my service there and it was promptly and courteously resolved. In everything else I have been comfortable in trusting Honest #1 to take good care of my car and at a reasonable price. I highly recommend this company. They go out of their way to make their customers happy.

5

I went there because the air on my tires were low and I ask for help. They helped me and didn't charge me anything! That type of services doesn't happen anywhere for FREE. KUDOS to this place!!!!

5

I had a need to get a wheel alignment on my BMW and found Honest-1 Auto Care recommended as part of the Costco car service program. I was a bit hesitant at first, but the price was very good for a 4 wheel alignment, and they corrected a wear problem I had had for a while. What was even better is they were able to see me same day as a walk-in early in the morning, and I saw them try to accommodate multiple people coming in with kindness.

5

5

5

Excellent customer service and fast service

5

We went to get a car checked out to see what was wrong with it and they ran some test and found out what was wrong they fixed it and we did a car inspection there and passed everything. The workers are very professional and nice and honest. I will keep coming back and there rewards program is amazing.

5

5

I had a good experience at this business. I had a flat tire and I went to get it plugged temporarily but it was not able to be repaired. They informed me it was not safe to plug it. They put my spare on so I could make it to another place to get a tire. My tire was not in stock at their business. Also,I had a wheel alignment done last year there and I was satisfied with the service. The customer service was very polite.

Thank you Terri for you're review. We can absolutely order that tire for you if you are still interested, we we're just not able to get that tire immediately that day. It was a pleasure to serve you and look forward to helping you with all you're automotive needs in the future! Thanks ! Ray Honest-1 Auto Care Team

- Honest-1 Auto Care South Charlotte
5

Very good service

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