Moved to Charlotte for 3 months. I normally do my own oil changes in my garage, but since I wasn’t at home and therefore did not have access to my garage, I decided to take my car here for an oil change. The staff were very friendly and professional, and I appreciated the complimentary coffee and water bottles in the lobby. I always work on my own car whenever it needs something done, so I know cars well and I have a good ability to tell whether something on my car actually needs to be taken care of or whether a mechanic’s shop is just trying to upsell me (the shop didn’t know this about me). The technicians were extremely communicative and accommodating and also looked around while doing the oil change to identify any other issues that I needed to get taken care of to include in their post-oil-change receipt/report. The issues that they identified were legitimate and actually needed to be taken care of. I was aware of them and had been putting off working on them. So, essentially, I appreciate the excellent service and the fact that the technicians were honest and forthright.