Charlotte and Matthews Auto Repair

5 Years Anniversary
(704) 846-9200updated hours:
Mon - Fri: 7:30 AM - 5:30 PM
Sat: 8:00 AM - 3:00 PM
5

Friendly, and professional. Loved the overall atmosphere of the business.

5

Excellent, fast service for my 97 Grand Cherokee. Needed a quick inspection to renew my registration and I received my keys back not even 15 minutes later with my invoice. Very kind guys in the shop with good expertise and are well versed in their trade! I will absolutely be back, you have a lifelong customer! Thanks to the front desk and mechanics, I feel safe and trust them with every part of my Jeep. I recommend them strongly.

5

5

They were very professional and efficient with my used car pre inspection. They covered over 70 items to make sure they missed nothing. I'd recommend them to anyone

5

I got my car inspected here and they were both timely and professional!

4

I'm in sales therefore my perspective is a little harsh however I do believe they mean well but it'll feel like upsell after upset until you tell them that's enough for this visit. I'm still positive they mean well but the delivery can certainly be better.

5

5

Moved to Charlotte for 3 months. I normally do my own oil changes in my garage, but since I wasn’t at home and therefore did not have access to my garage, I decided to take my car here for an oil change. The staff were very friendly and professional, and I appreciated the complimentary coffee and water bottles in the lobby. I always work on my own car whenever it needs something done, so I know cars well and I have a good ability to tell whether something on my car actually needs to be taken care of or whether a mechanic’s shop is just trying to upsell me (the shop didn’t know this about me). The technicians were extremely communicative and accommodating and also looked around while doing the oil change to identify any other issues that I needed to get taken care of to include in their post-oil-change receipt/report. The issues that they identified were legitimate and actually needed to be taken care of. I was aware of them and had been putting off working on them. So, essentially, I appreciate the excellent service and the fact that the technicians were honest and forthright.

5

Walked in one day for an oil change, not knowing that services were being offered by appointment only. The staff was more than willing to make time for my vehicle. Price was fair, and staff was helpful and courteous. I don't live in the area, but I would definitely make a trip back.

5

Very Professional.

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