Charlotte and Matthews Auto Repair

(704) 846-9200
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:00 AM - 3:00 PM
5

This group was so efficient and did a great detailed diagnosis of my Volvo. I have not had such a thorough diagnosis in such a long time, even from the dealership who diagnosed some issues incorrectly! I feel like some repair businesses sometimes take the easy way out and diagnose a whole unit damaged when it is actually minor parts of the unit that need to be replaced, saving the car owner money. I will surely go back to Honest One next time I need service. I have also recommended this business to relatives who live in Charlotte! Thanks again For your honest and detailed diagnosis!

5

Excellent customer service and customer care. Very professional and clean...amazing crew and they work expediently! Treat your car and yourself to service from this team.

5

Got referred from Costco for honest 1, and glad I did the service was fast and to the point, they did alignment,it took around 40 minutes and gave me detailed report and advise, they did great job I was in and out in short time. Good job will go again for all my car needs. Thanks guys.

5

Every time I came to this repair shop I get the best service. Nice and clean place to stay. Thank you Nick

5

Everyone that I've interacted with was a very nice, very welcoming and courteous, the waiting area is very clean and beautiful and they have coffee good coffee the service to my vehicle was great they took the time to explain everything to me and it wasn't a long wait thank you honest 1

5

Excellent service and good communication. I was simply having a headlight replaced on a 2007 Honda Accord. I was checked in in 5 minutes, returned to my office and the car was ready within an hour. Price was reasonable, very friendly customer focused shop.

5

This place is great good customer service fast and most of all i love the one on one with each customer they wont leave you guessing and most of all affordable prices

5

Good timely service. Precise info about what needs to be done. Friendly staff.

5

Your staff did a good and prompt job of changing my oil, and reviewed and advised me of other pending issues. In addition, at my request and no added charge one of the mechanics went an "extra mile" to show me how to update two electronic displays on my dashboard.

5

Good work Surprised at how quick work was completed Very happy

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Honest-1 Auto Care South Charlotte (704) 846-9200 For Assistance.