Charlotte and Matthews Auto Repair

5 Years Anniversary
(704) 846-9200updated hours:
Mon - Fri: 7:30 AM - 5:30 PM
Sat: 8:00 AM - 3:00 PM
5

I have been a client of Honest One Care for a few years. They always are fair, professional and have evaluated my situation for my vehicle needs and concerns. Just recently I had experience with the new manager George Reeves. I had a great deal of work necessary for my vehicle to be accomplished and I was considering going to the Mitsubishi dealership due to ordering of parts, etc George was able to explain the challenges that I had and how he could assist me. He ordered parts quickly and made my life easier! He and his team are a wonderful asset to my decision to bring my car in to honest one. If you need something simple like an oil change or tires or a extensive review/repair of your vehicle you can trust Honest One Care.

5

5

They were friendly and provided good service promptly and at a reasonable price. I arrived late in the afternoon with a flat tire, and they were able to get me back on the road quickly which saved me from having to drive many miles on a donut spare. I appreciate the service and will be back

4

They were prompt at getting my car on rack and also helped diagnose a separate issue with my power steering.

5

5

Got my state inspection done here and they made it fast and easy

5

Jose was the technician that serviced my car and he was very informative and did an outstanding job. Ray was also very helpful and made the process seamless. The facility is as very clean and all of the staff was friendly and professional.

5

This place is honest work shop and they are the best and my favorite from today. Today was the first visit. In Charlotte, this is the only place I need to go for all my old van future regular maintenance and repair needs.

5

This place is honest work shop and they are the best and my favorite from today. Today was the first visit. In Charlotte, this is the only place I need to go for all my old van future regular maintenance and repair needs. You guys are the BEST!!!

5

As much as I do NOT enjoy spending $1500.00 for necessary work on my rig, this is the place to get it done. Trust is everything when it comes to the service industry. Secondly is word of mouth - that is why I am writing this. I was impressed with the service, but even more impressed with Casey (apparently a new hire) at the desk. She communicated with me during the day perfectly, she called me yesterday afternoon to go over the estimate, and to my surprise, she was extremely educated in the components of my vehicle that needed repairs. I am not used to, nor do I expect the customer service desk to have a much knowledge as the mechanics. I recommend Honest Car Care on Monroe road.

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