Charlotte and Matthews Auto Repair

9 Years Anniversary
(704) 846-9200hours:
Mon - Fri: 7:30 AM - 5:30 PM
Schedule Now
5

5

5

5

My experience was great from start to finish. Julian and Patrick were awesome. And my car is running like it’s brand new.

5

Great experience. They took care of my issues and I went back the next day for my inspection. Overall amazing experience. Totally worth going for your car needs.

5

I have never had an experience at an auto shop like this one. Honest 1's commitment to their customers goes above and beyond. Never have I had so much transparency and willingness from the employees to help me understand the problems going on with my vehicle. They have my full trust and will be my first pick from here on our for all my auto needs.

5

5

I've driven by this place many times but never paid much attention. However, when my other two inspection go-to places failed to be able to provide service, I stopped in here because it's almost the end of the month. I didn't have an appointment but they fit me in and I was still in and out in a decent amount of time. Next time I'll know that having an appointment will move things along faster. I also have to say that it's one of the cleanest waiting areas I've been to in years. Free coffee on their Keurig or bottled water, wifi, USB plugins, TV, comfortable seating make waiting an okay experience. And honestly one of the best things is that they actually had staff to take care of business, which seems to be a rarity these days. Dedicated front desk people who are there to facilitate check in and out or give an update if you need one. I asked and he already knew how long it would be. It's nice to know there are businesses that have competent staff who understand the job of customer service.

5

5

The team was just so kind, helpful, & considerate of my time for this visit. I come back each year. Great team, a few Justin’s & Patrick & the equally considerate young man who waited on me.

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