Charlotte and Matthews Auto Repair

The team at Honest Auto was super knowledgeable and helpful. My car wasn’t in great shape and they worked diligently to correct all the issues on my car. I would definitely recommend honest auto to family and friends!! I directly worked with Julian! He was great and very communicative.

I had Honest 1 do 2 large jobs for my car. Motor mounts and an engine oil pan. They did very good work, communicated well and finished quickly. Mario was my service consultant. Very nice, thorough and professional. I would gladly return for future service.

Replace coupling in steering wheel and replaced brake pads. Great work!!

Friendly staff and they don't try to sell you services you don't need.

-Response to owners comment… Yes, indeed you definitely honored your overpriced quote and overpriced labor and overpriced diagnostics and I honorably overpaid your overpriced quote. I will never use your service again nor recommend you to anyone and hopefully people will read this review and do the same. -Original comment… Asked for an oil change and tuneup. I expected to pay around 450$ which is the average price for my make and model but ended up paying 837.48$ for an oil change and tuneup… The oil change was 69.83 (synthetic blend) minus a 10$ off coupon… really nice… Then they ran a 139.99$ System Diagnostics… wow!… most places this is free… 6 Spark plugs 33.40$ each = 200.40$ Gasket 63.90$ LABOR for tuneup… 279.98$… amazing… I’m sure the mechanic who actually did the work does not receive 280$ for every tuneup completed… Now I’m inundated with spam emails and texts from corporate and charlotte because they want to over charge me for more work they want to do on my car. Someone else was complaining about the 139.99$ System Diagnostics while I was there. If you think I might be exaggerating look up “average cost of Lincoln MKZ tuneup” then compare. -Buyer Beware. Do your research before you agree. I learned my lesson.