Charlotte and Matthews Auto Repair

A solid, honest outfit. Find mechanics that are good people. Try them. You’ll like them!

Very impressed with the shop conditions, the speed and quality of service. Pricing was reasonable ( I had checked other shops). Daniel was very helpful and kept me informed as to the progress. Would definitely recommend for large or small repairs.

Very impressed with the shop conditions, the speed and quality of service. Pricing was reasonable ( I had checked other shops). Daniel was very helpful and kept me informed as to the progress. Would definitely recommend for large or small repairs.

I was recently at the car wash next door and my car died. Thank god that Honest-1 was right next door. I really lucked out that they were in close proximity because every single person I interacted with was so nice and kind to me. They stuck around past closing to take a look at the problem and then, when they realized I was stranded there and was going to take an Uber home, offered to give me a ride. They diagnosed the problem with the car so quickly and also completed the work within 24 hours. They even took a look at and fixed a turn signal that I had been meaning to get fixed for a long time and just hadn't gotten around to. They didn't try to upsell me or confuse me, didn't talk down to me, and communicated clearly every step of the way. I am so glad that I found them as they just made a customer for life. I'll take all my cars here from everything from repairs to oil changes from now on.

I had a problem with my old truck and the rear lights.Ray was my service advisor and quickly determined that the switch was faulty.he had the problem solved well before the promised time and the quote he gave me beforehand was what I paid.great service and quality work is done here.thanks,Ray.

Was referred to them from a colleague and they did a great job. Quick, easy, no bs. Highly recommend.

Honest-1 worked quickly to take care of a battery terminal issue I was having on my Hyundai. Great job, great people!

Always helpful and informative!

Terrific customer care. They don't make up extra work or problems and what they do recommend, they do a great job of handling. Quality workmanship and they stand behind it. Fair prices, too.

Ray and everyone at honest 1 was fantastic! He called me several times to make sure I was approving of the repairs and costs. Another call to let me know that they could save me money doing another repair right then as opposed to waiting. Everything is fixed and I do appreciate how transparent they were and I never once felt like they were trying to sell me something I didn’t need.