Charlotte and Matthews Auto Repair

excellent service

really stands up for their customers. that is rare and they do a wonderful job

excellent. will definitely return

They provided honest and friendly service.

Great customer service

Awesome!!! We had a breakdown while traveling thru Charlotte and the Honest-1 Auto Team came thru with flying colors. Daniel was able to work us into their busy schedule, got the problem diagnosed, found the necessary repair part and got the repairs completed.......all within the same day. Jennifer and Joseph kept us updated as to what was wrong, the proposed repairs / costs, and time to completion. The mechanic took the vehicle out for a road-test (extra step) to absolutely make sure there were no additional issues, prior to turning the vehicle back over. And when we picked it up.......the bill was exactly what Jennifer had told us it would be......no surprise "up-charges" !!! Thanks so much for a job well done and getting us back on the road again !!!

So professional and knowledgeable. They charge a fair price so if your looking for cheap work done this isn’t the place but there work is great and worth the price.

Courtesy

I dealt primarily with Ray, who was fantastic. I needed several replacement parts that were really hard to find, and he refused to give up even when I thought it was hopeless. He got the parts after tons of searching, and once they were in, my car was repaired in a day's time. I am so grateful to Ray and to the team who did an outstanding job getting my car back in great shape!

Awesome