I was most pleased with the recent experience I had at Honest-1. Virgil, CJ, and Chris were all so very helpful in replacing my radiator. Virgil went out of his way to talk to the extended warranty company and he really went to bat for me to get my radiator covered under the extended warranty....even when they were hesitant. Everyone there treated me with respect and truly lived up to the "Honest" name. I never once felt that they were taking advantage of me when I did not fully understand the process. I had full faith in them that they would take good care of me and my car. I have and will continue to sing praises for Honest-1 and refer them to everyone!!