Charlotte and Matthews Auto Repair

9 Years Anniversary
(704) 912-4803hours:
Mon - Fri: 7:30 AM - 5:30 PM
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3

service was good but I don't think that advising me to purchase new tires was honest advise, after getting another opinion from a mechanic who advised me that new tires were not necessary. sincerely, M. Perettine

We provide a free detailed service inspection with all oil changes which highlights safety concerns that may need attention on your vehicle. Our inspection revealed that you have outer tire rods that need replacing, which has caused significant tire wear on the outer edge of both front tires. The tread depth in the worn areas is measuring 0/32's and please note the state minimum for tire safety is 2/32's. We recommend that you seek a further opinion for the safety of your family.

- Honest-1 Auto Care South Charlotte
5

Hate to be like everyone else but 5.0 is as high of a rating as I can give. Great people, clean facilities, eager to help...even made sure that I used one of their coupon mailers for a discount! Beside all that, they rushed me in and out since they knew I was on a tight schedule.

5

I was very pleased with my first-time experience with Honest-1 Auto Care. I went in for an oil change. They investigated the warranty on my battery, and gave me some much needed information. Also I learned that there are benefits of being a regular customer there!

5

What more can be said about a team of true professionals. Outstanding, simply Outstanding. I love these people.

5

I would have to give this company a 5 star rating

5

Very professional! Extremely clean. Just great place to have my vehicle serviced. Will certainly go back.

5

Wonderful, personal service. I'm so happy to have Honest-1 in my neighborhood. I was referred here by a neighbor, and I couldn't be happier. I do believe it's their intent to build long term relationships with their customers by giving the best, honest advice and care.

5

The staff were all super friendly and helpful, fully explained the problem and fixed it quickly. The front desk introduced themselves and then quickly got me checked in and the car pulled around for repair. The waiting room is really nice too. This is my new go to auto repair shop.

5

Had my vehicle serviced twice here- the first time a minor emergency fixed at no charge (!) followed by an oil change. The customer lobby is clean, welcoming and filled with magazines, treats/water/coffee and televisions. Staff is very knowledgeable and friendly. Imagine my surprise as I listened to the technician do his best to explain to the customer that his battery tested full power and was fine but the customer insisted on a replacement and was happy to pay for it! I have never been in a garage where the client asks to spend more money! In my case, the service manager went over their work, made some recommendations as what to look out for and what to consider. Love this place, will take my cars here from now on. My highest recommendation!

4.5

The service and information on my truck status was great! Keep up the good work!

Honest-1 Auto Care South Charlotte is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care South Charlotte (704) 846-9200 if you have any issues in accessing any area of our website.