Charlotte and Matthews Auto Repair

THE BEST ALIGNMENT AND PERSONAL COMMUNICATION. I WAS ON MY WAY WITHIN 35 MINUTES OF MY ARRIVAL ! I ENJOYED THE ENVIRONMENT OF THE WAITING AREA AND CLEAN REST ROOMS. THANKS TO C J AND EVERYONE.

CJ greeted me with a warm smile and the most outstanding customer service. He assured me they would have my tires aligned quickly, and to make myself at home while I waited. It was my first time there but I felt like a regular customer by the warm welcome! Their lobby is clean and comfortable and they have complementary WiFi, bottled water, and coffee. Such a wonderful location - I'll definitely be back!

Great experience. Service was quick and professional. Will return.

It was a great experience all around. I was given a detailed explanation of the repairs and treated as a guest of honor. The waiting room felt like a 5 star hotel lobby.

Always a pleasure and GREAT SERVICE! These guys really uphold the name Honest-1 and they all have wonderful personalities! I've been a customer for several years now and I am always satisfied with the work!

good service, hassle free and straightforward

I’ve used them multiple times for things like replacing headlight bulbs, oil change, plugging up a hole in my tire and more. They were very reasonable, the waiting area is clean and complete with coffee and water. The most friendly service I’ve ever experienced at a car care center

Very friendly at desk. Told me some things that could need fixing. No pressure. Going back for battery soon.

Clean, friendly environment! Had an emergency & had to have vehicle towed there. They were quick yet thorough. Will definitely be back!

Honest-1 south Charlotte does great work. I really enjoy their customer service and the waiting lobby is VERY comfortable. They do honest work, just like their name says!