Charlotte and Matthews Auto Repair

4.7 (1877)
9 Years Anniversary
(704) 912-4803hours:
Mon - Fri: 7:30 AM - 5:30 PM
5

What a surprise to find this place. I called around to other car repair shops and no one would help me on a Saturday. I knew the problem, a botched repair from week before needed immediate fixing. Gregg said to come right in, they showed me my options and they fixed immediately, at a very reasonable price. I am sure I will use again.

5

Great service...

5

Fantastic service. Clean waiting area. A place for the kids and knowledgeable technicians. I'll be back for my oil change.

5

What a surprise to find this place. I called around to other car repair shops and no one would help me on a Saturday. I knew the problem, a botched repair from week before needed immediate fixing. Gregg said to come right in, they showed me my options and they fixed immediately, at a very reasonable price. I am sure I will use again.

4

Professional customer service quick!

5

Thank you for a great experience! I will recommend Honest1 to everyone I know!

4.5

Very professional service. I will go back next time I need service or repairs.

4

I took both my cars here for oil changes. They were very open about everything going on with each and informed me of things I needed fixed. I had been suspicious of something wrong with my chassis system for a while but have never been able to locate. They found it while performing there overall inspection and told me specifically what was wrong and made sure I understood the issue, whether I used them or not. I know some things about cars and was able to talk to the mechanic working on my car and ask him questions. He was very kind and articulate and explained a lot and mentioned many times that they want to be "honest and not hide anything from our clients." Highly recommend. Only complaint: not too timely. 1.5 hours for an oil change...

3

Brake repair took a few days, but the brakes were repaired. The technician was very professional. I was told that A/C would would be done and then was told that it couldn't. I found someone else to do the A/C work.

Thank you for your business. The brake job did take several days due to special parts needing to be ordered after some brake components broke due to rust and the age of your vehicle. We did keep you up to date though out the process. As discussed, your AC system has not been converted to the new Freon federal requirements and we tried to assist you by calling dealerships and other location for you but were unsuccessful. We are pleased that you were able to have your AC repaired. Again, thank you for your business.

- Honest-1 Auto Care South Charlotte
5

Great guys to work with! Even came in under the initial estimate!

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