Charlotte and Matthews Auto Repair

5 Years Anniversary
(704) 846-9200updated hours:
Mon - Fri: 7:30 AM - 5:30 PM
Sat: 8:00 AM - 3:00 PM
5

Honest One Auto Care is the best. I found them when I purchased tires and needed my car aligned. Upon arriving, all of the staff were extremely nice. I met the owners and the place was so clean and neat. I was really impressed.They have a place to work, read, and even a children's play area. In addition the staff is always honest and doesn't try to sell women on car service you don' t need. They do a great job on repairs and are quick too.They go the extra mile. Since discovering them, all of my family and friends have been going and they have been impressed too!!!

5

Friendly service. Attractive waiting area.

5

These guys are the best. Especially Chris, CJ and Virgil. I have been to many mechanics in the Charlotte area and no one comes close to Honest 1. They know what they are doing, Fair and honest group of people. Congratulations for truly practicing what you preach. Outstanding. Just Outstanding

5

These guy are the best, especially Chris, Vergil and CJ. A terrific group of people that truly care.

5

Was searching for some place to take my son's car for timing belt and came upon this place on internet. I was amazed at the number of 5 star reviews, so I had to see for myself. Called & spoke with CJ about car's needs & he gave me quote. I made appointment, and soon after checking in, I was given ride home. The entire process was awesome! It didn't hurt that they had on staff a Master Tech for my specific car. Family-friendly environment, free coffee (another big plus for me) & what appears to be top-notch work. No up-selling. Loved it! Will go back!!!!

5

Was searching for some place to take my son's car for timing belt and came upon this place on internet. I was amazed at the number of 5 star reviews, so I had to see for myself. Called & spoke with CJ about car's needs & he gave me quote. I made appointment, and soon after checking in, I was given ride home. The entire process was awesome! It didn't hurt that they had on staff a Master Tech for my specific car. Family-friendly environment, free coffee (another big plus for me) & what appears to be top-notch work. No up-selling. Loved it! Will go back!!!!

5

Very impressed with customer service.

5

I trusted these guys to put my 2001 F150 back on the road after a long time parked in my driveway. They did a great job.

5

I'm hesitant of any company that claims "Honesty" in the title. Just sets them up for failure. That being said, I had a slow leak in my tire. Stopped by their brand new store to get it fixed. Clean, modern, friendly service. Got me in and out quickly. Tire issue was larger than just a leak. Took them a couple of times to find it, but their service was commendable none-the-less.

5

I made an appointment to bring my van in because my defroster wasn't working. I dropped my van off Friday evening and they called me Saturday morning by 8:45 a.m. letting me know what was wrong with my van and the estimate to fix it. I gave them the go ahead to fix it and they completed it by 11:00 a.m. When we picked up my van I talked to them about my wife's car and they said they would be able to look at it....they not only looked it but located the problem and replaced the Alternator all by 4:00 p.m. the same day! This place is like a diamond in the rough! We will definitely use their services again!

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