Charlotte and Matthews Auto Repair

5 Years Anniversary
(704) 846-9200updated hours:
Mon - Fri: 7:30 AM - 5:30 PM
Sat: 8:00 AM - 3:00 PM
5

The staff were all super friendly and helpful, fully explained the problem and fixed it quickly. The front desk introduced themselves and then quickly got me checked in and the car pulled around for repair. The waiting room is really nice too. This is my new go to auto repair shop.

5

Had my vehicle serviced twice here- the first time a minor emergency fixed at no charge (!) followed by an oil change. The customer lobby is clean, welcoming and filled with magazines, treats/water/coffee and televisions. Staff is very knowledgeable and friendly. Imagine my surprise as I listened to the technician do his best to explain to the customer that his battery tested full power and was fine but the customer insisted on a replacement and was happy to pay for it! I have never been in a garage where the client asks to spend more money! In my case, the service manager went over their work, made some recommendations as what to look out for and what to consider. Love this place, will take my cars here from now on. My highest recommendation!

4.5

The service and information on my truck status was great! Keep up the good work!

5

Wonderful service and workmanship!!

5

Excellent service in a nice clean environment. Very impressed.

5

I was very impressed with the service that I received when I stopped by last week. Also of note was how clean everything was from the comfortable waiting area to the shop itself.

5

I was most pleased with the recent experience I had at Honest-1. Virgil, CJ, and Chris were all so very helpful in replacing my radiator. Virgil went out of his way to talk to the extended warranty company and he really went to bat for me to get my radiator covered under the extended warranty....even when they were hesitant. Everyone there treated me with respect and truly lived up to the "Honest" name. I never once felt that they were taking advantage of me when I did not fully understand the process. I had full faith in them that they would take good care of me and my car. I have and will continue to sing praises for Honest-1 and refer them to everyone!!

5

I was most pleased with the recent experience I had at Honest-1. Virgil, CJ, and Chris were all so very helpful in replacing my radiator. Virgil went out of his way to talk to the extended warranty company and he really went to bat for me to get my radiator covered under the extended warranty....even when they were hesitant. Everyone there treated me with respect and truly lived up to the "Honest" name. I never once felt that they were taking advantage of me when I did not fully understand the process. I had full faith in them that they would take good care of me and my car. I have and will continue to sing praises for Honest-1 and refer them to everyone!! • • •

5

With outstanding service, and a waiting lounge that is cleaner and more comfortable than even the nicest doctor or dentist office, this Honest-1 facility dramatically raises the standard for auto service centers in the Charlotte area.

5

HERE DEBBIE IT WAS MY PLEASURE THAT CUSTOMER WAS VERY GOOD JOB AND SATSFIELD.SMILE SO LITTLE SWEET COOKIE OREO.THANKS

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