Charlotte and Matthews Auto Repair

9 Years Anniversary
(704) 912-4803hours:
Mon - Fri: 7:30 AM - 5:30 PM
5

The customer service is great. Definitely a great place to go for all your automotive needs.

5

great job very pleasant

5

Great and timely service

3

The shop needs to be more clear on whether they give free brake inspections.

Honest-1 does provide free brake inspections which usually includes a visual inspection without the need to remove any brake components. When we need to remove brake components such as brake drums to see the brake shoes (as your vehicle required) there would only be a charge for the brake inspection only if you declined the brake service. Your approval to clean and adjust the rear brake shoes and drums therefore waived the brake inspection charge. Thank you for your business and the opportunity to service your vehicle.

- Honest-1 Auto Care South Charlotte
5

Honest-1 Auto Care was AWESOME! We are new to Charlotte and had a headlight that needed to be replaced. We're also new parents, so figuring out where to take the car for a new headlight + quick service + a comfortable place for me to wait with a new baby was key - and something I didn't expect to go so well! I called the shop, they offered to do the job in 15 mins., upon arriving to the shop I was greeted so kindly and graciously by staff who didn't seem to be bothered that I had an infant in tow, staff had no problem at all with me feeding my baby (and even had a play area for older children), and I enjoyed chatting with the other friendly guests and staff while I waited. In under 1 hour, we had a new working headlight on our car, at an affordable price, and I didn't feel like a new mom pariah apologizing for my baby's presence. Staff friendliness and hospitality was SO HUGE and really made a difference in my day. I was dreading taking the car in, as I imagined I could be waiting for a long time with a small baby and I feared feeling like a disruption. I immediately felt comfortable in the environment and they were awesome at fitting us in quickly, doing a job well-done, and smiling and engaging with us in the process. We'll definitely be back in the future. THANK YOU!

5

No matter the situation, Honest Auto Care on Monroe Rd always treats me like family. The atmosphere, the information, and most importantly, the pricing can not be beat! They have been excellent to my wife and I and all of our vehicles over the years. Not one complaint!

3.5

Awesome service from the time arrived and departed! I would definitely recommend taking your vehicle there for service!

5

Very friendly, professional, polite and reasonably priced service. First place I go to for car issues.

5

Fast, friendly, professional, reasonably priced, nice facility, and convenient location. I will definitely return for any future service needs.

5

Excellent as always!

Honest-1 Auto Care South Charlotte is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care South Charlotte (704) 846-9200 if you have any issues in accessing any area of our website.