I discovered honest1 on the web, I had never heard of them before. I called the store that was in my area and asked a few service related questions. The person that I spoke to was very courteous, professional, and knowlegeable. I took a chance and brought my car in. The work was excellent and done in a timely fashion. Honestly (no pun intended), I didn't know what to expect seeing how alot of places don't seem to take much pride in their work. Such was NOT the case with honest1.